Part 1: Relocation Services
PART 1 – Questions 1–10
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.
London Relocation Services
Customer’s name: Anna Woods
Customer’s personal details
- Current address: 118 1 ________ Park, Ballysillan
- Postcode: BT14 9BJ
- Phone no: 2 ________ (mobile)
Other information
- Anna is hoping to find work as a 3 ________.
- She needs to find a 4 ________ school for her son.
Requirements for the new property
Location:
- Her preferred location is in the 5 ________ of the city.
- Her husband would like to be near a 6 ________.
- Her son would prefer to be close to a 7 ________.
Property details:
- She would like to live in a 8 ________.
- She would prefer 9 ________ bedrooms.
- A small 10 ________ is also desirable.
Keys
- Fordyce
- 07840051963
- Nurse
- Primary
- South
- Station
- Park
- House
- 3/three
- Office
Transcript
Part 1: You will hear a telephone conversation between a woman who is moving to London and an employee of a relocation service.
Daniel: London Relocation Services, Daniel speaking, how may I help you?
Anna: Good morning, my family and I are moving to London later this year and I wonder if you can help?
Daniel: Sure. First of all, I’ll need to get some personal details. May I take your full name, please?
Anna: It’s Anna Woods.
Daniel: Thanks. Where are you moving from?
Anna: Northern Ireland, just outside Belfast actually.
Daniel: Right, and what’s your current address?
Anna: It’s 118 Fordyce Park. I’ll spell that for you: F-O-R-D-Y-C-E. And that’s in Balicillin.
Daniel: And what’s the postcode?
Anna: It’s BT14-9BJ.
Daniel: Alright, and could I take a contact phone number?
Anna: I’ll give you my mobile number as you can get me on that anytime. It’s 078400 51963.
Daniel: Great, got that. Now, we always like to get a bit more information about the families that we’re moving. It helps with the search. Are you moving for work?
Anna: Yes, my husband’s just got a new job in London.
Daniel: And what about you? Do you work?
Anna: Well, I’ve been working as a teaching assistant recently, but I’m actually a qualified nurse and I’d like to get back into that if possible.
Daniel: Right. And do you have any children?
Anna: Yes, a son. So we need to find a school for him.
Daniel: Is it a secondary school you’ll be looking for?
Anna: No, he’s still in primary school. He’s not quite at the secondary level yet.
Daniel: Fine. So let’s go on to talk about your requirements for the property. Do you have a preferred location? Is your husband’s job in the centre?
Anna: No, it’s in East London, but we’d rather live somewhere quieter.
Daniel: Sure, there are some lovely areas in the south.
Anna: OK, that sounds great.
Daniel: Now my husband doesn’t want to spend too long commuting to work every day. So I imagine that ideally he’d like to be not too far from a station then.
Anna: Yes, he drives now but I guess that’s not going to be possible and he’s not keen on buses.
Daniel: What about you or your son? Do you have any preferences? Does your son do any sport, for example?
Anna: He’s quite active, so I’m sure he’d love a park nearby to run around in. He doesn’t do swimming or anything like that.
Daniel: Great. So what sort of property do you have in mind?
Anna: We have friends who live in an amazing flat over there, but as we’ve always lived in a house, I think we’ll stick with that. We’d find it hard to adapt to a flat.
Daniel: Okay, and size-wise, how many bedrooms would you like?
Anna: Well, it’s just myself, my husband, and our son.
Daniel: So you definitely need a two-bedroom property, but how about having a guest room? I might be able to find a three-bedroom property for you.
Anna: Yes, that would be ideal. We’re sure to have family visiting often.
Daniel: All right, I’ve made a note of that. Now are there any other requirements for your new property?
Anna: Mmm, well it’s not essential, but it’d be handy to have an office for when my husband works from home. It doesn’t need to be a big one.
Daniel: I guess it all comes down to budget.
Anna: Yes.
Daniel: Okay Anna, well I’ve certainly got enough to be getting on with…