1 Why does she call this doctor?
A He is popular among oversea students.
B The advertisement says he is excellent.
C She heard that he was a good doctor.
2 How does the sickness affect the woman?
A It interrupts work.
B It keeps her awake at night.
C It makes her feel anxious.
3 What does the doctor want to know?
A how long she has suffered from the problem
B whether she has suffered headaches before
C what caused the headache
4 What does the doctor suggest doing first?
A taking some medicine
B having an optic examination
C wearing glasses when using a computer
Questions 5 and 6 Complete the sentences below.
Write NO MORE THAN THREE WORDS for each answer.
In order to get to optic examination centre, she should
Take a turn at the 5…………………….. crossroad.
Then turn left at the 6 ……………………….
Questions 7-10
Complete the table below. Write NO MORE TWO WORDS AND/OR A NUMBER for each answer. Personal Information
Name: Anu Bhatt
Address: 7 …………………………. Road
Postcode: 8 ……………………. Family medical history
Both of her parents have 9 …………………
Other information
Medicine Allergy: 10 ………………………
Keys
C
A
B
B
third
first traffic light
21 Eagle
AL2 1DY/AL21DY
toothache
none
Transcripts
Doctor (Dr. Smith): Good morning, Dr. Smith speaking, how can I help you?
Patient (Anu Bhatt): Well, I’ve been getting headaches frequently, so I’d like to get some advice.
Doctor: Okay, firstly, how did you hear about us?
Patient: My friend Mrs. Harris told me that you did some good work for her a couple of years ago. Do you remember?
Doctor: Oh yes, I remember Mrs. Harris. I appreciate her compliment. So, tell me about your headaches.
Patient: The headaches usually last about a week. Sometimes it is so severe that I can’t continue my work. Could you tell me what is going wrong?
Doctor: Sorry to hear that. We will have to look further into this. I want to know, did you have headaches before?
Patient: No. I didn’t suffer headaches previously. I’ve just been having them recently. Perhaps for three months or so?
Doctor: I see. Well, I suggest that you should have an optic examination first. Do you know where the Local Optic Examination Centre is?
Patient: No. I haven’t been there before. Would you please tell me how to get there?
Doctor: Of course. From here, you go along Shore Lane. You will see some crossroads, but remember to take a turn on the third one. Then go straight down Bridge Street. Keep going and then turn left at the first traffic light. It is right there.
Patient: Got it.
Doctor: Now, what I’ll do is fill in a form with you to find out a little bit more about your medical history and so forth.
Patient: Okay, thank you.
Doctor: So first of all, can I take your name? It’s Anu Bhatt. Could you spell it please?
Patient: Yes. A-N-U-B-H-A-T-T.
Doctor: And where do you live?
Patient: Oh, I live in my parents’ house on 21 Eagle Road. That’s E-A-G-L-E Road, London.
Doctor: Oh I often go to London on weekends too, it’s a lovely city, and what’s the postcode there?
Patient:AL2 1DY.
Doctor: Now I need to know your family medical history. Have either of your parents had any medical problems?
Patient: Yes, my mother has shellfish allergies, while my dad doesn’t.
Doctor: Oh, right, both of my parents have had toothache for most of their lives. Okay, thanks. There is one more thing I need to take care of. Have you had an allergic reaction to any medicines before?
Patient: No. That hasn’t happened before.
Doctor: Okay, I’ll make a note of that. I’ll write none here. I think we are finished here for now.
