Which TWO items are visitors strictly forbidden from bringing into the sanctuary?
A umbrellas
B backpacks
C drones
D tripods
E balloons
Questions 13 and 14
Choose TWO letters, A-E.
Which TWO improvements are currently being carried out at the sanctuary?
A expanding the car park
B building a new cafe
C upgrading the walking trails
D installing solar panels
E renovating the gift shop
Questions 15 to 20
What action should visitors take in each of the following situations?
Choose SIX answers from the box and write the correct letter, A-G, next to Questions 15-20.
Actions
A Wait quietly for staff
B Send a text message to security
C Walk away slowly
D Use the emergency intercom
E Approach a volunteer
F Go directly to the main gate
G Do not attempt to retrieve it
Situations
15 finding an injured koala
16 dropping a personal item in an enclosure
17 getting separated from your group
18 being approached by a wild kangaroo
19 needing first aid
20 seeing a damaged barrier
Keys
11 C
12 E
(Answers for 11 and 12 can be in any order)
13 B
14 D
(Answers for 13 and 14 can be in any order)
15 B
16 G
17 A
18 C
19 F
20 E
Transcript
Part 2: You will hear a sanctuary guide giving an orientation talk to new visitors.
GUIDE
Hello everyone, and welcome to the sanctuary. Before you head out onto the paths, I need to go over a few important rules and updates. We want you to enjoy seeing the koalas, but we have strict guidelines about what you can bring inside. We know it might rain later, so umbrellas are perfectly fine. You might also have large backpacks; you do not have to leave them in the lockers, though security will check them at the gate. However, we have a strict ban on drones. People try to use them to get aerial footage of the canopy, but the noise terrifies the wildlife. You are also prohibited from bringing in balloons, even for birthday parties, because if they pop, it causes mass panic among the animals. If you have tripods for your cameras, feel free to carry them, as long as you only set them up on the viewing platforms.
Now, you will notice some construction work happening around the site. We are constantly trying to improve the sanctuary. Last year we finished expanding the car park, so that is all done. Right now, our biggest project is building a new cafe near the entrance, which should be open by summer. It is going to feature a large outdoor seating area for everyone to relax. We are also in the process of installing solar panels on all the administrative buildings to reduce our carbon footprint. Some guests asked if we are upgrading the walking trails; we do have a plan for that, but it will not start until next year. And as for the gift shop, it will remain exactly as it is without any renovations.
Next, let’s cover some safety protocols and what specific actions you should take in different situations.
First, if you are walking and spot an injured koala on the ground, please do not touch it. The best thing to do is send a text message to security using the hotline number on your wristband. They will dispatch a vet immediately.
Occasionally, a guest might lean over a railing and end up dropping a personal item in an enclosure, like a pair of sunglasses or a hat. If that happens, do not attempt to retrieve it yourself. The barriers are there for a reason, and jumping over them is strictly forbidden.
The sanctuary is quite large, and sometimes people end up getting separated from their group. If you realize you are lost, please do not start running around trying to find your way back. Just wait quietly for staff; our rangers patrol every path regularly and will find you.
While we focus on koalas, we do have wild kangaroos roaming the grounds. If you are ever being approached by a wild animal, never wave your arms or shout. You must simply walk away slowly and calmly to avoid provoking them.
For minor emergencies, like needing first aid for a scraped knee or an insect bite, we don’t have medical kits scattered around the trails. You must go directly to the main gate, where our medical center is fully staffed.
Finally, the harsh weather can sometimes wear down our infrastructure. If you happen to notice a damaged barrier or a broken fence, please just approach a volunteer. They wear bright yellow shirts and will immediately radio the maintenance crew to fix the issue.
