Complete the notes below. Write ONE WORD AND/OR A NUMBER for each answer.
Topic: Community Equipment Club Registration
Name of organisation: HandyShare Cooperative
Requirements
Members must live within [1] __________ kilometres
ID must include a [2] __________
Fees
Annual membership: £[3] __________
Refundable deposit for powered tools: £[4] __________
Services included
Tools sorted by [5] __________
Free safety [6] __________
Optional services (extra cost)
Tools can be [7] __________ before you collect them.
Worn parts can be [8] __________
Other information
Membership confirmed within [9] __________ days
Items must be returned in a sturdy [10] __________
Keys
1 six 2 photograph 3 30 4 60 5 category 6 demonstration 7 sharpened 8 replaced 9 two 10 container
Transcript
Part 1: You will hear a conversation about registering for a community equipment club.
Receptionist: Good afternoon, HandyShare Cooperative. How can I help you today?
Caller: Hi, I read about your equipment club in the community newsletter, and I’d like to register. I live in Eastbrook and I’m trying to save money by borrowing tools instead of buying them.
Receptionist: That’s exactly why we exist. Let me explain how it works. First, you need to live within six kilometres of our depot. Eastbrook is inside that zone, so that’s fine.
Caller: Great.
Receptionist: For identification, we require something that shows your photograph and current address, such as a driving licence or a bank statement together with photo ID.
Caller: No problem.
Receptionist: There is a yearly membership fee of £30. This allows you to borrow most of our manual tools without extra charges.
Caller: And for power tools?
Receptionist: For electric or battery-operated tools, there is a £60 deposit. This is fully refundable when the tool is returned in good condition.
Caller: That seems fair.
Receptionist: All our tools are organised by category, such as gardening, carpentry, or decorating. When you log in online, you’ll see everything clearly grouped.
Caller: That sounds very convenient.
Receptionist: We also include a free safety demonstration for all new members. This is a short session that explains how to use equipment correctly and avoid accidents.
Caller: I’d definitely want that.
Receptionist: If you’re short of time, we offer optional services. For example, tools can be sharpened before you collect them.
Caller: Oh, that’s useful.
Receptionist: And if a tool has worn or broken parts, they can be replaced for a small fee, rather than you needing to find spares yourself.
Caller: That’s good to know.
Receptionist: Once you submit your form, membership is normally confirmed within two days.
Caller: Very quick.
Receptionist: Finally, when you return equipment, please bring it back in a crate or sturdy container. We don’t accept items returned in bags, as they can tear.
Caller: Understood. I’ll sign up today. Thanks for explaining everything.
Receptionist: You’re welcome. We look forward to having you as a member.
