Questions 11–16 What information is given about each topic? Choose SIX answers from the box and write the correct letter, A–H, next to Questions 11–16.
A gives a contact number for help B applies to businesses only C provides an alternative route or transport option D includes a specific time period E mentions access for emergency services F advises what residents should do with their cars G describes noise or working conditions H mentions support for people with limited mobility
11 Bus changes ______ 12 Deliveries ______ 13 Emergency access ______ 14 Parking ______ 15 Work times ______ 16 Help line ______
Questions 17 and 18 Choose TWO letters, A–E.
Which TWO reasons are given for closing the streets?
A to repair water pipes B to film a TV programme C to resurface the road D to hold a sports event E to replace traffic lights
Questions 19 and 20 Choose TWO letters, A–E. Which TWO actions are residents advised to take?
A Check the temporary bus stop locations before travelling.
B Collect children earlier from school. C Use public transport if possible. D Speak to their neighbours about parking. E Keep windows closed during the day.
Keys
11 C 12 B 13 E 14 F 15 D 16 A 17 A 18 C 19 A 20 C
Transcript
Part 2: You will hear a council officer explaining street closures and giving advice to residents.
PRESENTER: Good evening, everyone. The council has announced street closures next week, and we know residents have a lot of questions. Here to explain the details is Mr Patel from the traffic team. MR PATEL: Thanks for having me. Yes, the closures will affect several central streets from Monday to Thursday, so we want people to understand exactly what will change and how to plan ahead.
PRESENTER: Let’s start with transport. What should people expect? MR PATEL: First, bus changes. Several bus services won’t go through the town centre during the closure. Instead, they’ll use King Street as an alternative route. We’ll post clear signs at the main stops, and drivers will also make announcements where possible. If you normally catch a bus from the central square, please check the temporary stop locations before you travel.
PRESENTER: What about businesses and deliveries? MR PATEL: Good question. Deliveries mainly affect shops and cafés. Delivery vehicles can still come in early in the morning, but only during the permitted hours, so operators should plan their drop-offs carefully. We’ve spoken with local businesses, and most of them are already adjusting their schedules to avoid delays.
PRESENTER: Emergency services are always a concern with closures. MR PATEL: Absolutely. For emergency access, ambulances and fire engines will always be allowed through. We will keep a clear lane at all times, and our staff on site will coordinate with emergency services if an incident occurs. So, even though roads are restricted, emergency response will not be blocked.
PRESENTER: And parking—what should residents do? MR PATEL: Now, parking is important. If you usually park on the street inside the closure zone, please move your car to the public car park before the restrictions begin. Otherwise, you may not be able to get out once barriers are in place. Also, avoid leaving vehicles on side streets that could become congested.
PRESENTER: People also worry about noise. What are the work hours? MR PATEL: The work teams will operate from 8 a.m. to 6 p.m. There will be some noise, but it’s limited to those hours. We’re trying to reduce disruption by keeping the loudest activities to daytime only, and crews will not work overnight.
PRESENTER: If residents need help or have questions during the week, what should they do? MR PATEL: We’ve set up a help line. If you have questions, you can call 0482 771 300. The team can advise on access, parking, and transport changes, and they’ll also log any urgent problems that need attention.
PRESENTER: Finally, why are the streets being closed in the first place? MR PATEL: Two main reasons. We’re repairing old water pipes, and we also need to resurface parts of the road. Both jobs are necessary to prevent bigger problems later.
PRESENTER: And your main advice to residents? MR PATEL: If you can, please use public transport. It will be easier than driving. And importantly, move your cars before the restrictions start, so you don’t get stuck. Thank you.
