Part 1: London Relocation Services

Part 1
Questions 1-10
Complete the table below.
Write ONE WORD AND/OR A NUMBER for each answer.

The London Relocation Services 
Customer’s name        Anna Woods
Customer’s personal details
• current address 118    1 ………………………………………. Park, Ballysillan
• Postcode. BT149BJ
• Phone No: 2……………………………………(Mobile)
Other information
• Anna is hoping to find work as a 3…………………………………….
• She needs to find a 4 ……………………………school for her son.
Requirements for the new property
Location
• Her preferred location is in the 5 ………………………. the city.
• Her husband would like to be near a 6 …………………………………
• Her son would prefer to be close to a 7 …………………………………..
Property details:
• She would like to live in a 8 ………………………………..
• She would prefer 9 ………………………………… bedrooms
• A small 10 ……………………………………….. is also desirable

Key

1. Fordyce
2. 07840051963
3. nurse
4. primary
5. south
6. station
7. park
8. house
9. 2
10. office

Transcript

You will hear a telephone conversation between a woman who is moving to London and an employee of a relocation service.

London Relocation Services, Daniel speaking, how may I help you?
Good morning. My family and I are moving to London later this year and I wonder if you can help?
Sure. First of all, I’ll need to get some personal details. May I take your full name, please?

/>It’s Anna Woods.
Thanks. Where are you moving from?
Northern Ireland, just outside Belfast actually.
Right, and what’s your current address?
It’s 118 Fordyce Park. I’ll spell that for you. It’s F O R D Y C E. And that’s in Ballysilon.
And what’s the postcode?
It’s BT14 9BJ.
Alright, and could I take a contact phone number?
I’ll give you my mobile number as you can get me on that any time. It’s 078400 51963.
Great, got that. Now, we always like to get a bit more information about the families that we’re moving. It helps with the search. Are you moving for work?
Yes, my husband’s just got a new job in London.
And what about you? Do you work?
Well, I’ve been working as a teaching assistant recently, but I’m actually a qualified nurse and I’d like to get back into that if possible.
Right. And do you have any children?
Yes, a son. So we need to find a school for him.
Is it a secondary school you’ll be looking for?
No, he’s still in primary school. He’s not quite at the secondary level yet.
Fine. So let’s go on to talk about your requirements for the property. Do you have a preferred location? Is your husband’s job in the centre?
No, it’s in East London, but we’d rather live somewhere quieter.
Sure, there are some lovely areas in the south.
Okay, that sounds great.
Now, my husband doesn’t want to spend too long commuting to work every day.
So I imagine that ideally he’d like to be not too far from a station then.
Yes, he drives now but I guess that’s not going to be possible and he’s not keen on buses.
But what about you or your son? Do you have any preferences? Does your son do any sport, for example?
He’s quite active, so I’m sure he’d love a park nearby to run around in. He doesn’t do swimming or anything like that.
Great. So what sort of property do you have in mind?
We have friends who live in an amazing flat over there, but as we’ve always lived in a house, I think we’ll stick with that. We’d find it hard to adapt to a flat.
Okay, and size-wise, how many bedrooms would you like?
Well, there’s just myself, my husband and our son. So you definitely need a two bedroom property, but how about having a guest room? I might be able to find a three bedroom property for you.
Yes, that would be ideal. We’re sure to have family visiting often.
All right, I’ve made a note of that. Now are there any other requirements for your new property?
Well it’s not essential, but it’d be handy to have an office for when my husband works from home. It doesn’t need to be a big one.
I guess it all comes down to budget.
Yes.
Okay Anna, well I’ve certainly got enough to be getting on with and I will…