Part 1: Washing Machine Repair
Section 1 – Questions 1–10
Questions 1-6
Complete the table below.
Write ONE MORE THAN TWO WORDS AND OR A NUMBER for each answer.
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Washing Machine Warranty Personal details
Problems
immediately
Arrangement for the repair work
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Part 2: UK Driving Licence
Section 2 – Questions 11–20
Questions 11-15
Choose the correct letter, A, B or C.
Driving license in UK
11 What is the basic requirement for applying for a UK driving licence?
A a medical report.
B a valid licence from another country.
C Current residency in the UK.
12 What is true about the translation of original licences?
A Applicants need to go to a recognised organisation.
B It is not always necessary for foreigners when applying for a UK licence.
C Applicants need to pay an extra fee for translation services.
13 When applying for a UK licence, which type of photos will NOT be approved?
A Photos in which the applicant is wearing glasses.
B Photos with a cream background.
C Photos that are undersized.
14 What does the speaker think of the licence checking service?
A The process is too slow.
B The application form is confusing.
C Some of the steps are unnecessary.
15 What does the speaker recommend about making an application?
A Choosing a quiet location.
B Visiting the nearest branch.
C Completing the forms online.
Questions 16-20
What is the current feature of traffic management in each of the following cities?
Write the correct letter, A-H, next to questions 16-20
| Features
A good signage B multiple access roads C police control points D ring roads E one-way streets F effective traffic lights G additional lanes H pedestrianised areas |
Cities
16 London __________
17 Edinburgh __________
18 Cardiff ___________
19 Manchester __________
20 Oxford __________
Part 3: Management Essay Discussion
Section 3 – Questions 21–30
Questions 21-26
What problem does Mona point out about each part of the hotel where she interned?
Write the correct letter, A-F, next to questions 21-26.
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Problems A It is lacks patience B It is very strict C It is a daily routine D It lacks sufficient staff E It is noisy F It is very tiring |
Parts of the hotel
21 reception
22 restaurant
23 coffee bar
24 shop
25 personal office
26 cleaning
Question 27-30
Choose the correct letter, A, B or C.
27 how does the experience benefit Mona?
A It is good for her future job
B It is good for her dissertation.
C It can let her know something about the specific job.
28 Why does the tutor want Mona to do the presentation?
A Because she can do it skillfully.
B Because she wants to do it herself
C Because she can show other students how to do a presentation
29 what does Mona suggest Tom do?
A Talk to the university’s career centre
B talk to his tutor
C contact the hotel manager
30 what is Tom’s plan for his own essay?
A To study about the rise of five- star hotels
B to use a video approach
C To do research into how the hotel industry works
Part 4: History of Salt
Section 4 – Questions 31–40
Complete the notes below.
Write ONE WORD ONLY for each answer.
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The early History of Salt Introduction
Ancient Rome
Ancient Sweden
Salt source
Salt distribution
– Locals needed to protect the 39 __________ by which they imported salt.
– People carrying salt around were seen as a natural means of 40 __________ |
Keys and transcript

